INTRO

 

This page is all about our commitment to protecting the privacy of your personal information. This information might come from our website (Site) or in person at markets and stalls.

 

 

PERSONAL INFORMATION WE COLLECT

 

As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

Additionally, when you make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, credit card or other payment details, email address, and phone number. This is just standard admin practice and we collect this information primarily to ensure that your products are delivered correctly and to the right address. We might also use this information to get a better idea of our customer base, so we can create better clothing and ads for you and your mates.

 

 

SHARING YOUR PERSONAL INFORMATION

 

Unlike other companies, we will only share your personal information with third parties if it is strictly relevant to your order. This means that the only companies that will receive your information will be our delivery partner (Sendle), our bank (Bank Australia) and our accountant (KNP Solutions). And that’s it!

Oh, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. But, let’s be fair – if we’re doing this, it’s probably out of our hands.

 

 

DATA RETENTION

 


When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.

 

 

WE’RE GOING TO MAKE MISTAKES (BUT HOPEFULLY NOT MANY)

 

Occasionally, our website is going to be incorrect. Information we provide may not always be accurate. We might have made a simple typo, or we might have made a larger error when it comes to our product information. Any mistakes will be rectified as soon as we can and if it’s a major error, we will notify all affected customers as soon as possible. We reserve the right to correct any errors or inaccuracies as we feel appropriate, without providing prior notice.

 

 

IF YOU’VE GOT A PROBLEM, WE’VE GOT A PROBLEM

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at theteam@baruthreads.com.au.